Resources

Collateral, Guides, White Papers & Training

We are dedicated to ensuring your virtual and physical events go off without a hitch.  In addition to outstanding live and email support we are working on the release of additional on demand support documentation, user guides, online videos, forums and API documentation.  As we complete the update and roll out process we will release these items and post them here for easy access.

Adobe Acrobat Connect

Adobe Connect Pro Connection Test
https://admin.acrobat.com/common/help/en/support/meeting_test.htm

3rd Party Bandwidth and Connection Test (400 kpbs of download recommended for simple web presentation, up to 1.2 mbps for intensive video)
http://www.speakeasy.net/speedtest/

Web Compatibity Guidelines

Hardware
Windows OS

  • Intel® Pentium® II 450MHz or faster processor or equivalent (1GHz recommended when screen sharing)
  • 128 MB of RAM
 Macintosh OS

  • PowerPC G3 500MHz or faster or Intel Core™ Duo 1.83GHz or faster processor
  • 128MB of RAM
Operating Systems
Microsoft® Windows Vista® Home Basic, Home Premium, Ultimate, Business, or Enterprise (32-bit edition)

  • Microsoft Internet Explorer 7 or later
  • Mozilla Firefox 2
  • Chrome 1.x-4.x
  • Adobe Flash® Player 8 or later
 Mac OS X v10.4, 10.5 (Intel)

  • Firefox 1.5.0.3, 2.x
  • Safari 2.x
  • Chrome 1.x-4.x
  • Adobe Flash Player 8 or later
Microsoft Windows® XP Professional or Home Edition with Service Pack 2

  • Microsoft Internet Explorer 6, 7
  • Mozilla Firefox 1.x, 2.x
  • Mozilla 1.x or later
  • Chrome 1.x-4.x
  • Netscape 7.x
  • Adobe Flash Player 8 or later
 Mac OS X v10.4 (PowerPC®)

  • Safari 1.x, 2.x
  • Chrome 1.x-4.x
Microsoft Windows 2000 with Service Pack 4

  • Microsoft Internet Explorer 5.x
  • Mozilla Firefox 1.x, 2.x
  • Mozilla 1.x
  • Chrome 1.x-4.x
  • Netscape 8
  • Adobe Flash Player 8 or later